Legal
Privacy Policy
What we collect, why we collect it, who it is shared with, and the choices you have.
Effective 1 January 2025
Overview
NEETnify, operated by Skelro Technologies, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, application, and services.
By using NEETnify, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.
Key Points:
- We collect only necessary information to provide our services
- Your data is stored securely in India and protected by industry-standard encryption
- We never sell your personal information to third parties
- You have the right to access, modify, or delete your data at any time
Information Collection
Personal Information We Collect:
- Account Info: Name, email, phone number
- Educational: Standard/grade, school, exam preferences
- Payment: Billing details, transaction IDs
- Usage: Study patterns, scores, progress
- Device Information: IP address, browser type, device ID, operating system, app version
- Session Data: Authentication tokens, login timestamps, user preferences
- Uploaded Content: Study materials, documents, and files uploaded to Study Vault
Automatically Collected Information:
We automatically collect certain technical information including cookies, log files, device IDs, and interaction data to improve service quality and provide personalized recommendations.
How We Use Your Information
- Personalized AI questions based on learning patterns
- Progress tracking and analytics
- Mock tests and performance reports
- Notifications about exams and updates
- Processing payments and managing subscriptions
- Improving our services through data analysis
Adaptive Learning:
Our AI analyzes your performance to provide customized questions and identify weak areas.
Content Sourcing & Subscription
Sources of Educational Content:
- Curated from freely available resources and open educational content
- Created by our specialized team of teachers and faculty members
- Collaboration with coaching centers and educational institutions
User-Generated Content (My Study Vault):
- Users can upload their own original notes, study materials, and educational creations through the "My Study Vault" feature.
- By uploading content, users grant NEETnify a non-exclusive, royalty-free license to use, display, and distribute the submitted materials to enhance the learning experience across the platform.
- User contributions play a key role in building a collaborative and supportive learning community that benefits students nationwide.
Community-Driven Learning:
- NEETnify believes in the power of shared knowledge and collaborative learning.
- Content contributed by users, educators, and institutional partners is made accessible to ensure students can access quality educational resources, irrespective of their economic background.
Subscription & Pricing:
- While our core mission is to make education accessible to all, maintaining a high-quality platform requires sustained investment in infrastructure, expert faculty compensation, and continuous product improvement.
- We charge nominal subscription fees to support platform operations, fairly compensate content creators and educators, and invest in advanced technology and new features.
- A substantial portion of our content remains free, ensuring students from diverse backgrounds continue to benefit from the platform.
- Premium subscriptions enable us to expand our offerings while keeping basic access affordable and inclusive for everyone.
Our Commitment:
We are dedicated to democratizing education and making quality learning resources accessible to every student.
Subscription & Refund Policy
A NEETnify subscription is a one-time payment for a fixed 1-year (12-month) term, with no auto-renewal. We never store your card for recurring billing or charge you again automatically — access simply ends when the term completes, unless you choose to buy a new subscription.
Your subscription is activated immediately on successful payment. Because access to the digital content is granted instantly, all sales are final once a subscription is activated and no refunds are provided. You may deactivate or delete your account at any time, but this does not entitle you to a refund for the remaining period.
Refunds are issued only for payments that were charged but did not result in an activated subscription — for example, a payment-gateway/technical failure or a duplicate charge — and are refunded in full to the original payment method.
Reporting a failed or duplicate payment:
Email support@neetnify.com from your registered email with the order/transaction ID. See our full Refund & Cancellation Policy for complete details.
Data Security
- ✓ Encryption: SSL/TLS & 256-bit AES
- ✓ Access Control: Role-based & OTP verification
- ✓ Secure Infrastructure: GCP Cloud Platform
- ✓ Data Backup: Regular automated backups
Disclaimer: No system is 100% secure. Keep your credentials confidential.
Your Rights & Choices
- Access: Request a copy of all data we hold
- Correction: Update or correct your information
- Deletion: Request account deletion
- Withdraw Consent: Opt-out of marketing communications
Contact: support@neetnify.com
Communications
You consent to receive communications via email, SMS, WhatsApp for:
- Account notifications (mandatory)
- Study reminders & exam alerts
- Promotional offers (optional)
DND/NCPR Consent:
Even if your number is registered under Do Not Disturb (DND/NCPR), you explicitly consent to receive communications from NEETnify as per TRAI regulations. This consent is valid for 365 days from registration and can be withdrawn anytime.
Opt-Out Options:
- Click "Unsubscribe" link in promotional emails
- Reply STOP to SMS messages
- Update communication preferences in your profile settings
- Contact support@neetnify.com to opt-out
Opt-out: Unsubscribe link, Reply STOP, or contact us.
Fair Usage Policy
To ensure optimal service for all users, we enforce the following fair usage policy:
Prohibited Activities:
- Automated scraping or data extraction
- Sharing account credentials
- Uploading copyrighted materials
- Using services for commercial purposes without written permission
- Reverse engineering or decompiling the application
Violation: Account suspension or termination.
Legal Compliance
Jurisdiction: Courts in Bangalore, Karnataka, India.
Compliance with Indian Laws:
- Information Technology Act, 2000 and IT Rules 2011
- Personal Data Protection Bill (when enacted)
- Consumer Protection Act, 2019
- Indian Contract Act, 1872
- TRAI Regulations for telemarketing and DND compliance
Minors & Parental Consent:
NEETnify services are intended for students aged 13 and above. Users below 18 years must use the platform under parental/guardian supervision. By registering a minor's account, the parent/guardian consents to data collection and processing as described in this policy.
Changes to This Policy:
We reserve the right to update this Privacy Policy at any time. Registered users will be notified via email of significant changes. Continued use after changes constitutes acceptance of the updated policy.
For users aged 13+. Parental supervision required for minors. Policy may be updated; users will be notified.
Contact & Grievance
Data Protection Officer
Company: Skelro Technologies
Email: support@neetnify.com
Commitment: Your privacy is our priority. We protect your data and give you full control.
While our content is carefully curated, NEETnify (Skelro Technologies) does not guarantee 100% accuracy. Students are advised to verify all answers and solutions before relying on them for exam preparation.